Every employee who needs to sign in to AdminPulse must have their own license. Under Settings > License management, you can increase or reduce the number of standard licenses and add temporary licenses.
This article explains how to manage your licenses, when you can reduce the number of licenses, what happens to a license when you delete an employee, and how temporary licenses work.
👉 Only users with the Administrator role can manage licenses and add or delete employees.
Change the number of standard licenses
To increase or reduce the number of standard licenses:
- Go to Settings > License management.
- Under Users, change the value in Total number of licenses (users).
- Click Confirm change.
After making the change, go to Settings > Employees to see how many licenses are assigned and available.
👉 Increasing the number of licenses? The additional licenses are available immediately. The additional cost for the remaining period is charged pro rata. See the current prices on our website.
When can you reduce the number of licenses?
You can only reduce the number of licenses on the day you added additional licenses, as long as those licenses are not yet assigned to an employee. From the night after the purchase, you can no longer remove them yourself.
👉 Do you still want an available license removed? Contact our support team. You will not receive a refund for the current subscription period. Make sure you also take the applicable notice period into account. For more information, see the terms and conditions that apply to your subscription.
What happens to the license when you delete an employee?
When you delete an employee, their assigned license becomes available again. The total number of standard licenses does not decrease immediately. You can assign the available license to another employee until the next invoice date.
💡 A license only determines who can sign in. Reassigning a license does not transfer employee data. The previous employee’s tasks, registrations, and invoices remain linked to their profile.
If you do not want to reuse the available license, you do not need to do anything. The license expires automatically on the next invoice date, and you will not be charged for it again.
What happens if no standard licenses are available?
If an Administrator adds an employee when no standard license is available, AdminPulse automatically increases the number of standard licenses and immediately assigns the new license. The same billing rules apply as for a manual increase.
💡 Before adding an employee, go to Settings > Employees and check how many standard licenses are shown as Available. This tells you whether AdminPulse will automatically add another paid license.
Add temporary licenses
If an employee only needs access to AdminPulse for a set period, such as a student worker, intern, or freelancer, you can use a temporary license. You choose the start and end dates.
You can add a temporary license in two ways:
- Go to Settings > Employees and click + Add temporary employee to add the employee and temporary license at the same time.
- Go to Settings > License management and click + Add temporary license to purchase a temporary license first.
A temporary license is billed for the full selected period as soon as you purchase it. See the current prices on our website.
What happens when a temporary license expires?
After the end date, the employee can no longer sign in to AdminPulse. The employee is not deleted, and no data is lost.
💡 Good to read
See these articles for more information about employees, licenses, and your AdminPulse subscription: