The integration of Office 365 with AdminPulse enables one to automatically add incoming and sent e-mails to AdminPulse document service.
- No additional costs are incurred for the use of this service.
- As of this writing the following types of accounts are supported:
- Professional 365 account, e.g. sample@adminpulse.be
- Personal Microsoft account sample@outlook.com
- Shared mailbox shared@company.com
To make use of this feature please see the steps below.
- Entering Details in AdminPulse
To enter your details and configuration of your mailservice. Please navigate to Admin-Connect.
This can be achieved by clicking this link: https://connect.adminpulse.be/ or by navigating to My Profile > Admin-Connect
This can be achieved by clicking this link: https://connect.adminpulse.be/ or by navigating to My Profile > Admin-Connect
When you are in de Admin-Connect page. click the connect button. You will be redirected to the Microsoft environment where you have to login with the account you wish to connect.
A pop-up wil show where it asks you which permissions AdminPulse needs to have in order to sync your emails with office. Please click Accept. You will be redirected to the the Connect-Page.
To test if the connection has been successful, you can click on "Validate connection".
2. Configure e-mail folders
After setting up the connection, you have to select which e-mail folders AdminPulse may read and add those incoming mails to the document service of AdminPulse.
As of this moment only the first 5 levels of the folders are supported like in the following example, e.g. "Top level folder" and "Sub level folder".
After setting up the connection, you have to select which e-mail folders AdminPulse may read and add those incoming mails to the document service of AdminPulse.
As of this moment only the first 5 levels of the folders are supported like in the following example, e.g. "Top level folder" and "Sub level folder".
If you need to add sent e-mails to AdminPulse, then you also need to select the "Sent Items" folder.
After the selection has been made, all new e-mails (or those you move to the selected folders) will be saved in AdminPulse. Older e-mails will not automatically be added, unless you move these to one of the selected folders.
After the selection has been made, all new e-mails (or those you move to the selected folders) will be saved in AdminPulse. Older e-mails will not automatically be added, unless you move these to one of the selected folders.
Shared MailBox
As stated earlier it's also possible to add shared mailbox. A shared mailbox is usually configured by IT-admin and is not limited to 1 person.
To add a shared mailbox, you will need permissions on this mailbox.
Please ensure the following 2 options are always enabled in the shared mailbox options.
As soon as the changes have been made, you can add the shared mailbox in the Connect Page by choosing the option "Add shared mailbox" en subsequently input the e-mail. You are not required to give you your password as you are logged in with an account that has permissions to this shared mailbox.
If everything went well you will see the following:
In here all e-mails will be added to AdminPulse. There is no way to select a subset of the available folders.